Retail ops shouldn't feel like this
Overselling what you don't have, over-ordering what doesn't move.
Busy weeks turn packing and dispatch into a family emergency.
Website, marketplace and till each have their own version of the truth.
Percentage-of-sales pricing quietly becomes your biggest supplier.
Try OrderHQ yourself
A working demo of order, inventory and customer management for an online retailer. Real screens, real flows, sample data — open it and click around.
What a bespoke retail ops system can include
OrderHQ shows a typical single-view build. Yours matches your channels, your suppliers and your dispatch bench.
One order queue
Web, marketplace and phone orders in one prioritised queue with picking and dispatch states.
Live inventory
Stock levels that update on every sale across every channel — with low-stock alerts and reorder points.
Customer records
Full order history per customer for service questions, repeat-purchase marketing and trade accounts.
Dispatch & couriers
Labels, tracking and status emails generated from the order — Royal Mail, DPD and friends built in.
Supplier & PO tracking
What's on order, what's due, what's late — connected to the same stock records.
Reports that matter
Margin by product, sales by channel, dead stock — your questions, answered by your data.
From "this is doing my head in" to shipped — in weeks
Free tech audit
We map how you work today and pinpoint exactly what's costing you time or customers.
Fixed quote
A clear scope and a fixed price, in writing. You know the number before we start.
We build
Delivered in weekly increments you can see and steer — no black box, no drift.
Launch
Tested, your data migrated, live in weeks. We're there for the go-live, not gone.
It's yours
Full source, docs and UK hosting. Own it outright — grow it with us or anyone.
Software that fits you — not a subscription you fight
Off-the-shelf
- Monthly per-user fees that grow with your team, forever
- You bend your process to fit the software
- The features you need are locked to the "enterprise" tier
- Your data lives inside someone else's roadmap
Bespoke, built by us
- Fixed price up front — owned outright, no licences, no per-seat fees
- Shaped precisely around how your business actually works
- Only the features you need, so it stays fast and simple
- UK-hosted, GDPR-first, and it grows when you do
Questions we get asked
We already use Shopify/WooCommerce — does this replace it?
Can it handle wholesale/trade as well as retail?
What does a system like OrderHQ cost?
Can you migrate our existing data?
Get a price in minutes
Answer a few questions about what you need and get an itemised quote you can shape yourself — delivered in weeks, owned outright by you.
Get an instant quote